Seaford Secondary College has appointed Rory’s School Lunches to manage its canteen from Term 4, 2016.
Research the market
Seaford’s Business Manager, Karen Overall, started the research process in 2015. She was concerned about the canteen’s decline in popularity with students and staff. Particularly, she was concerned about the safety of students leaving the campus at lunch time to visit local fast-food venues.
“We want to give the students a reason to stay on-campus. The canteen must provide quality food that is reasonably priced so students want to go there,” said Karen.
After hearing about Rory’s School Lunches via the South Australian Secondary Schools Administrative Officers Association (SASSAOA), Karen contacted Rory for an initial discussion.
Consultation with staff and students
Rory’s first priority was to understand what staff and students liked and disliked about the canteen service. Rory spoke with the management team and documented their requirements. Next, the Student Representative Council (SRC) were provided with a two page written questionnaire. Student comments included:
“I want healthier options and better value for money.”
“Online ordering is beneficial for people who feel nervous ordering.”
“I want more meal-like foods.”
The feedback provided by Seaford staff and students was collated. This information allowed Rory’s School Lunches to design a customised canteen service.
Following the initial consultation process, Rory’s School Lunches provided the SRC with a canteen sample pack to taste test. Rory’s also catered for a student-free day to allow Seaford staff to sample their catering.
“The students were impressed and the staff loved the food. Rory’s have gone out of their way to make it successful,” said Karen.
Rory’s School Lunches will work closely with the school to update the canteen’s facilities ready for a successful first day in Term 4.
About Seaford Secondary College
Seaford Secondary College has approximately 900 students from years 7-12. It is based on the beautiful Fleurieu Peninsula in Adelaide’s south. The school has a special focus on music and provides a disability unit for students with special needs.